Public Protection Through Quality Credentials

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I wanted to say how incredible Rick Robbins has been over the past two months. I have had two different issues come up which both required multiple phone calls and much work on his part. Not only was Rick efficient and reliable, but also he was always kind. Kindness can be such a rare trait these days, and Rick’s simple kindness has meant so much to me. I annoyed myself with how often I had to call, yet Rick was never once annoyed or frustrated, he was always kind, considerate and patient. My application processes has been the story of if it can go array it has, and I have dealt with multiple people at the state and national level in order to get my license. Rick has been a breath of fresh air in my months of madness and bureaucracy. I can’t say enough how lucky I feel to have had Rick answer the phone. I feel the NCCAOM is lucky to have a truly good human being working for them. Rick went above and beyond in helping me, and so I wanted to take the time to write to you.
Wishing you all the very best!
Katie
Heidi – Thank you SO Much for e-mailing me!!! I appreciate the heads up to get my certification completed coursework verification to you. What you sent me is very helpful. I spoke with you on the phone, about a month ago – or so.
You are awesome!!!! You have been very helpful and I really appreciate it.
Best of everything. I will be in touch.
Sara S.
I want to pass along my praises for one of your employees, Victor Lugo. I just finished with my board exams and he has been absolutely wonderful in assisting me with all of my questions regarding what to do to complete the NCCAOM Certification. His information was also valuable in applying for the Virginia License. His attitude and courtesy was second to none. He exceeded my expectations. It was a pleasure dealing with him. Please let him know how much I appreciated his ‘beyond-the-call-of-duty’ concern and effort in meeting my wishes.
Victoria A.
Heidi,
My god, but Heidi to the rescue. I have been studying so hard, and I need to at over age 60, to pass this test. I had thoughts yesterday of not being able to take this test, running out of the May 6th deadline, and… no test.
I cannot tell you how much I appreciate your assistance. And the CALM around which you get it accomplished.
It is 3:30 am in Hawaii. This tells you that I am a bit panicky. I’ll go back to bed, and wake up calm. I now have confidence that it is a problem that can get fixed before Thursday of next week. And maybe today. Yay.
Again, deep appreciation.
W. R.
Thank you, thank you, thank you and congratulations for securing the Bureau of Labor and Statistics Standard Occupational Code for Acupuncturists! I sincerely appreciate your dedication and persistence. We will see the health and happiness of all improve as a result. Really good work.
Cleo W.
Hi Jen,
I have made such a mess of my PDA applications this year- honestly, I have no idea what was wrong with me …
Anyway, I just wanted to say how amazing Ruosi has been!
Super patient, really helpful and efficient. She got me out of such a pickle by sending lists of everything I needed, and picking up on errors (such as listing in the program ‘safety’ when it should have been ‘ethics’).
She’s a great asset to the NCCAOM!
Love
Katherine B.
Rousi is extremely helpful and very much on top of the PDA thing. I just wanted to give out my kudos when I come across very solid employees…she’s been super helpful along the whole PDA way for us!
Jeffrey
Ms. Cox,
Thank you so much for your invaluable – and incredibly efficient – response.
A one day turn-around time, complete with the “problem … Solved!” document already prepared and attached … is a rare thing indeed!
Your organization is very lucky to have you; clearly a reflection of their own astute and well-honed, high-caliber hiring and retention protocols.
With respect and appreciation,
JA L.
Tracey,
Thank you for getting back to me so soon. I have been a chiropractor for 28 years and soon be a licensed acupuncturist.
In all my years of dealing with professional organizations, the NCCAOM has been one of the best, and most organized and professional organizations
I have encountered. I always get a prompt answer when I have written, everything is well organized and well run.
Thank you for giving outstanding service.
Amie SH
Ruosi,
Thank you for your help with our course applications.
Your help was much appreciated. The applications can get complicated as ours was. You helped steer us through the process and reach a successful outcome. As a result we have a very favorable opinion of the NCCAOM and it’s dedication to the profession.
It was a pleasure working with you and I hope to work with you again.
Charles B.

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