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staff picNCCAOM

76 South Laura Street
Suite 1290
Jacksonville, FL, 32202, USA

Phone: (904) 598-1005
Fax: (904) 598-5001

NCCAOM staff is available Monday through Thursday from 9 a.m. to 5 p.m., Friday from 9 a.m. to 4 p.m. (Eastern Time) to offer you outstanding customer service.

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 Senior Staff

Chief Executive Officer   ▼   (Click to Read)

Kory Ward-Cook, Ph.D. CAE

Chief Executive Officer

Human Resources, Certification Services, Accounting   ▼

Irene Basore

Director of Operations

Media Inquiries, Public Relations, Regulatory Affairs   ▼

Mina Larson, M.S., MBA

Deputy Director
703-314-2908 (for media inquiries only)

Governance, Board of Commissioners   ▼

Mina Larson, M.S., MBA

Deputy Director

Insurances, Audits, IRS   ▼

Neel Tenali

Director of Finance


General Inquiries   ▼

Olga Cox

Manager, Marketing and Customer Service

State Licensure Verification, State Regulatory, ADA and Ethics Inquiries   ▼

Stephanie Mills

Regulatory Affairs & Research Specialist

PDA Provider, School Liaison   ▼

Jennifer Nemeth, M.Ed.

Manager, PDA & Quality Assurance
(904) 674-2474

PDA Applications and Approvals   ▼

Kacie Shagnea

PDA Staff Assistant
(904) 674-2472

Certification Services, Eligibility   ▼

Irene Basore

Director of Operations

Recertification Inquiries   ▼

Ameera Ayubi

Certification Services Coordinator
(904) 674-2467

Tracey Cummings

Recertification Services Coordinator
(904) 674-2493

Exam Development   ▼

Pamela Frommelt, M.S.

Director of Assessment and Test Development
(904) 674-2476

Yvonne Sanders, M.S.

Director of Test Development
(904) 674-2477

Information Technology   ▼

Rebecca Cassidy
Manager, Database Administration
(904) 674-2468

James McHugh
Systems Administrator
(904) 674-2455

Paul May

Director, Information Technology
(904) 674-2466

Accounts Payable, Accounts Receivable   ▼

Tara Willey


Inquiries for Executive Services, Volunteers   ▼

Melissa Dow

Coordinator, Executive and Volunteer Services
(904) 674-2473

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