Since October 15, 2022, all NCCAOM candidates have been receiving three (3) free cancellation/rescheduling exam attempts for each of their exams. After the third (free) cancellation/reschedule, the candidate is no longer able to cancel/reschedule an examination and must appear for the exam on the day and time the exam has been re-scheduled; otherwise, the exam appointment will go to “No Show”, and the candidate will forfeit the testing fee paid.
To continue testing after a third (free) cancellation/rescheduling attempt, the candidate must fill out the NCCAOM Request Form to receive a new authorization (ATT Letter) at which time the candidate will be charged a $60 rescheduling fee. The candidate will then have the ability to schedule their exams, pay the testing fee and receive three additional attempts to cancel/reschedule with the new authorization.
Please note that Pearson VUE is a third-party vendor providing test administration services to NCCAOM candidates. Where Pearson VUE collects the payment for exam appointments, exams must be taken within two (2) years. Otherwise, the Candidate must cancel and schedule a new exam.