An exam should only be scheduled when the candidate is ready to sit and take the exam.
All NCCAOM candidates receive three (3) free cancellation/rescheduling exam attempts for each of their exam attempts when they submit an application for NCCAOM certification. After the third (free) cancellation/reschedule, the candidate is no longer able to cancel/reschedule an examination and must appear for the exam on the day and time the exam has been re-scheduled; otherwise, the exam appointment will go into “No Show”, and the candidate will forfeit the testing fee paid.
To continue testing after a third (free) cancellation/rescheduling attempt, the candidate must fill out the NCCAOM Request Form to receive a new authorization (ATT Letter) at which time the candidate will be charged a $63 rescheduling fee. The candidate will receive three additional attempts to cancel/reschedule with the new authorization. The new authorization allows candidates to schedule their exam(s) and pay the testing fee at the time of scheduling.
Please note that Pearson VUE is a third-party vendor providing test administration services to a multitude of different organizations across the globe, including NCCAOM. Per Pearson VUE payment processor policy, scheduled exams must be taken within two (2) years of the exam payment date. If the exam is not taken within two (2) years of the payment date, the Candidate must cancel the exam appointment and schedule a new exam.