As COVID-19 continues to surge, we want to reaffirm the Pearson Vue face mask policy across Pearson Vue U.S.-based owned and operated testing centers:

  • Due to continued and growing health and safety concerns for both our test center staff and candidates, we cannot allow anyone into our test center facilities without a face mask. This includes accommodations for candidates who request to be exempt from wearing a face mask.
  • All testing candidates are required to wear a face mask throughout the duration of their testing experience at Pearson VUE test centers with no exceptions.

This policy is necessary because of the direct threat COVID-19 and lack of face-covering poses to the health or safety of our test center staff and other testing candidates.

Please note – we are not able to approve any face mask exception or accommodation requests.

Thank you for your support in keeping our candidates and test center staff safe.

Below are questions and answers that may help you address any candidates who ask for an exception to our face mask policy.

Q. I have a medical condition that prevents me from wearing a face mask, can I get an exception to your mandatory face mask policy?

A. No, we’re sorry, but at this time we’re unable to allow anyone in our US test center facilities without a face mask in our effort to protect the health and safety of our staff and other testing candidates.

Q. The ADA law indicates you must give me an appropriate accommodation for my condition, aren’t you required to grant me an exemption from the face mask policy?

A. Pearson VUE is committed to providing access to testing for all individuals and provides appropriate arrangements to individuals who demonstrate a documented need; however, in the current COVID-19 environment, we are unable to provide accommodations that pose a direct threat to the health and safety of others.


All NCCAOM Certification applicants must meet specific training requirements prior to sitting for the examinations.

Once applicants authorized to test, they receive an email notification and NCCAOM® Authorization to Test Letter is uploaded directly to applicant’s profile. This Authorization to Test Letter contains a very important information about testing.

Please note:

  • If NCCAOM certification is not completed, NCCAOM exams expire 12 years from the date they were taken and no longer valid for NCCAOM certification;
  • If NCCAOM certification is not completed, CNT certificate expires 6 years from the date it was taken and no longer valid for NCCAOM certification;
  • If NCCAOM certification is achieved and kept active, NCCAOM exams and CNT certificate never expire.


May 1, 2020

Below is a list of locations where Pearson VUE open (subject to conditions -social distancing/ CDC sanitation requirements and other restrictions) :

Fort Smith AR

Little Rock, AR

Rogers, AR

Texarkana, AR

Lincoln, NE

Omaha, NE

North Platte, NE

Casper, WY

Bountiful, UT

All South Carolina*

All Georgia – April 24*

All Texas – April 24*

All Tennessee – April 27*

All of Alaska – April 27*

All of Mississippi – May 1*

All of Montana – May 1*

All of Oklahoma – May 1*

All South Dakota – May 1*

All of Alabama – May 1*

*While the Governor’s have eased restrictions there could be city and county restrictions that are imposed in the next few days that could impact this list.

The NCCAOM has created the webpage to keep NCCAOM Stakeholders informed as the COVID-19 situation evolves. Please see the tabs below for the latest information pertaining to each stakeholder group. To contact NCCAOM regarding developments and questions concerning how the organization is affected by the Coronavirus, please contact [email protected]


CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

Pearson VUE will notify all candidates to bring their own mask to exam appointment.


COVID – 19 Town Halls are held on a weekly basis to help all constituent groups to navigate this pandemic. All practitioners and students are invited to attend. If you miss any of the Town Halls, all meetings have been recorded and available on the website.

NCCAOM – ASA Town Halls Recorded

Applicant’s Tool Box