AN UPDATE FROM PEARSON VUE:
As COVID-19 continues to surge, we want to reaffirm the Pearson Vue face mask policy across Pearson Vue U.S.-based owned and operated testing centers:
- Due to continued and growing health and safety concerns for both our test center staff and candidates, we cannot allow anyone into our test center facilities without a face mask. This includes accommodations for candidates who request to be exempt from wearing a face mask.
- All testing candidates are required to wear a face mask throughout the duration of their testing experience at Pearson VUE test centers with no exceptions.
This policy is necessary because of the direct threat COVID-19 and lack of face-covering poses to the health or safety of our test center staff and other testing candidates.
Please note – we are not able to approve any face mask exception or accommodation requests.
Thank you for your support in keeping our candidates and test center staff safe.
Below are questions and answers that may help you address any candidates who ask for an exception to our face mask policy.
Q. I have a medical condition that prevents me from wearing a face mask, can I get an exception to your mandatory face mask policy?
A. No, we’re sorry, but at this time we’re unable to allow anyone in our US test center facilities without a face mask in our effort to protect the health and safety of our staff and other testing candidates.
Q. The ADA law indicates you must give me an appropriate accommodation for my condition, aren’t you required to grant me an exemption from the face mask policy?
A. Pearson VUE is committed to providing access to testing for all individuals and provides appropriate arrangements to individuals who demonstrate a documented need; however, in the current COVID-19 environment, we are unable to provide accommodations that pose a direct threat to the health and safety of others.