What People are saying about us
Samantha Geer,
Manager, Business Operations
I am writing to express my sincere gratitude for the assistance provided by your team, which enabled me to receive my certificate. The support I received from everyone at the association, particularly in handling the overseas dispatch of my certificate, was outstanding.
I would like to extend special thanks to Samantha and Adam for their meticulous cooperation and prompt responses via email, which were crucial in facilitating this process.
Thank you once again for your invaluable support. It is greatly appreciated.
Warm regards,
Kyu Taek Woo
I wanted to thank one of your reps Samantha Geer for a very professional and prompt response to my recertification inquiry. After, I went to look for answers to my own questions and quickly realized that the information I was requesting was very easy to find. As were the videos and the instructions. In fact everything has been perfect so far. This is by far the best service I have ever had with NCCAOM and Samantha is a pleasure to work with. Thanks again for the great support and for a great product.
Samantha, Awesome! Thank you so much for updating the information and for the quick reply. I’m sure you guys get so swamped with questions—so I appreciate the help and individualized attention.
Samantha, the state finally got my verification request through! Thank you x1,000 to you and anyone else that has helped this process along. Everyone at the NCCAOM has been so pleasant to communicate with and has made this nightmare a little less terrible! Thank you all!
Kahlil Jackson,
Coordinator, Customer Relations
I have to say, every experience I’ve had this year with the NCCAOM, you & Kahlil in particular, has been top-notch and heartwarming. Thank you for your listening, your professionalism, your quick responses & support!!! I never expected to be going through all these hoops when I signed up in February to renew my NCCAOM certification status that had lapsed 3 years back (I had a baby… way too overwhelmed to process information for a career!).
I have 20 more credits to complete asap (out of 105), and I am so excited to be making good progress and learning so much, and to know I’ve had the support of such a fine organization who oversees my profession.
Thank you!
K.B.
Kahlil,
Thank you for your patience, time, and professionalism today. It was healing & appreciated Mr. Khalil, and I hope your Administration also recognizes and appreciates you.
D. W.
This is a five-star rating for Kahlil Jackson, one of the support staff. All of my questions were answered promptly and thoroughly, and the issue was resolved. It’s a pleasure to interact with knowledgeable staff, and I wanted you to know what a valuable asset you have with Kahlil.
Thank you so much Kahlil Jackson, for your tremendous help, support and follow-up. You are truly an excellent Representative of the NCCAOM !This morning I completed, online, my NCCAOM Recertification. I appreciate everyone’s consideration during these challenging times of Covid-19.
Wishing & Praying that everyone at NCCAOM stay safe and healthy.
Let me say something. You have an amazing team and amazing/awesome support. Kahlil helped me on multiple occasions. This is what I call an “extra mile” in customer relationship. So I gave 5 stars for the new recertification system and if I could, I’d give 10 stars for support.
Hello!
I wanted to make sure Khalil was acknowledged as they are such an exceptional and knowledgeable staff member. Calling with questions regarding renewal can be challenging, especially in Covid times, and Khalil made my experience so pleasant. I hung up the phone feeling heard, having all of my important questions answered and knowing exactly how to proceed, to be in alignment with the standards that you the NCCAOM have requested.
In requiring high standards from your diplomates, I can also see that is reflected in your hiring standards and that puts me at ease. Thank you for choosing such exceptional folks to represent your organization when interacting with diplomates. Khalil is a phenomenal representative!
Thank you so much for a great experience,
Kathryn Rumer-Cleary, LAc
Adam Harvey,
Coordinator, Customer Relations
I am writing to express my sincere gratitude for the assistance provided by your team, which enabled me to receive my certificate. The support I received from everyone at the association, particularly in handling the overseas dispatch of my certificate, was outstanding.
I would like to extend special thanks to Samantha and Adam for their meticulous cooperation and prompt responses via email, which were crucial in facilitating this process.
Thank you once again for your invaluable support. It is greatly appreciated.
Warm regards,
Kyu Taek Woo
Ruosi Lee,
Manager of Education and Professional Development
Ho Ruosi,
I have to say, every experience I’ve had this year with the NCCAOM, you & Kahlil in particular, has been top-notch and heartwarming. Thank you for your listening, your professionalism, your quick responses & support!!! I never expected to be going through all these hoops when I signed up in February to renew my NCCAOM certification status that had lapsed 3 years back (I had a baby… way too overwhelmed to process information for a career!).
I have 20 more credits to complete asap (out of 105), and I am so excited to be making good progress and learning so much, and to know I’ve had the support of such a fine organization who oversees my profession.
Thank you!
K.B.
I am writing to express my appreciation of Ruosi Lee. I often have occasion to work with her in getting our classes approved for NCCAOM PDAs. My most recent contact was a couple days ago where I worked with her to get our Live Seminar courses converted to Live Streaming Webinars. I expected the process to be complicated and challenging. I was delighted to complete the conversion very quickly and easily with Ruosi’s help.
Ruosi then took the initiative and asked if we had received a recent announcement about the new PDA process. We had not seen the email and think it likely went into a spam folder. Ruosi explained the new system and helped me get a copy of the instructions. She then walked me through the details step-by-step. Having been prepared by her explanation I was able to go through the set up process without needing any further help.
As always, it is a delight to work with Ruosi. She is cheerful, attentive and makes the job look easy. I expect you already know that she is a valuable member of the NCCAOM team.
I just got off the phone with Ruosi and wanted to let you know how much I appreciate her! I’m new to my organization and I’m beyond delighted to have her in my corner. She’s always so quick to respond and is more than willing to hold my hand through any process…even when I call her at the end of the day with a last minute request!
In addition to her helpfulness, she is such a pleasure to speak with. (I was literally sitting with a smile on my face after our call today!) Ruosi has left such a wonderful impression on me that even I joked she’s set the bar quite high for the rest of NCCAOM.
It’s not often I meet someone as amazing as Ruosi and I look forward to when I get to work with her again.
Ruosi, you and NCCAOM are the best. I love the new system. Now I can really enjoy my vacation in NZ.